The retail industry is always in a state of flux due to a large number of customers and their demands, a growing list of locations, seasonal plans, and so on. IT solutions providers for the retail industry must take into account these unique needs. Our deep understanding of the retail and distribution market enables us to offer flexible, powerful and scalable solutions. Our clients routinely report improved service and convenience, better customer retention, increased profits and smoother relationships with business partners as some of the benefits they have derived from our solutions.
We offer a wide range of development, consulting, implementation and support services that are focused on the unique needs of this industry. Our in-depth retail knowledge provides us the insight and project execution skill to offer customized solutions in the CRM e-business, CRM, Technology Infrastructure and Business Intelligence space. Our offerings cover various segments of the retail sector like grocery, specialty, pharma and convenience retailing. We work with industry specialists and customers through our Centers of Excellence in supply chain planning and execution, merchandizing and pricing, pharmacy in retail, in-store solutions and data analytics.
Some key solutions and services include:
| |
|
|
|
 |
IT strategy consultancy |
|
Supplier Relationship Management |
|
Business Analysis and Process Re-engineering |
|
Customer Relationship Management |
|
Billing |
|
Data warehousing |
|
Maintenance |
|
Application Development |
|
Process Improvement |
|
Re-engineering |
|
Asset Management |
|
Business Intelligence |
|
